Vedae

Every technician now works like your best one

As experience retires, Vedae keeps it in your company and puts it in every technician’s hands in the field.

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More jobs done right,
the first time

How it works

Vedae is maintenance and field-operations software that keeps your company’s expertise in the company and puts it to work on every job. It runs on top of the manuals, records and systems you already have.

Vedae TouchPoint™

Expertise
at the equipment

  • Tap the tag. NFC confirms presence and opens the right installation and service point.
  • Ask in your own language. Get step-by-step guidance cited from the manuals, service history and procedures.
  • Record checks on the spot and request compatible spare parts, with exact codes and current stock.
Technician holding a phone displaying the Engine room maintenance checklist beside a Vedae QR tag
Vedae DataFront™

Experience that stays
in your company

Vedae DataFront™ turns your manuals, drawings, procedures and service history into knowledge every technician can use, connected to live stock and ERP data. What your senior technicians know is recorded once and reused on every job. You decide who sees what, and use it with the included Vedae AI or with Claude, ChatGPT and self-hosted models.

Vedae Workflows™

Automate the work
around the work

  • Schedule recurring reports and checks on current company data, such as visit summaries and stock exceptions.
  • Results return to the same conversation, ready to review and share.
  • Change the schedule, pause it, or run it when you need it.
Close-up of a laptop showing recurring Vedae workflows for production summaries, stock exceptions and maintenance reviews, with a completed report delivered to chat

Safe,
guided work

We start with a specific application, the sources it needs, and a clear way to assess the result. Connections and actions are configured for that scope.

You define who can see what, which actions are allowed, and where review or approval is required. Approved procedures and safety steps always come first, and drafts and supporting evidence stay available for your team to check.

Who it’s for

Field service & maintenance

Lifts, HVAC & refrigeration, fire protection, wind & solar

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Manufacturing industries

Food & beverage, pharmaceuticals, medical devices, cosmetics

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Common questions

What is Vedae?

Vedae is maintenance and field-operations software that keeps your company’s expertise in the company and puts it to work on every job. At the equipment, technicians get the expert’s steps cited from your manuals and service history, the right spare part against live stock, and the machine’s full history, in their own language. Managers get more jobs done right with the team they have, and a clear view of what the field needs. It runs on top of the systems you already have.

What does Vedae change for the business?

More jobs are done right the first time, with the team you already have. New hires become productive sooner, senior technicians support more people, and what they know stays with the company when they retire. Visits, parts and certificates are recorded at the equipment, and the questions from the field show which faults recur across the fleet and what to fix first.

Who is Vedae for?

Field service and maintenance companies, such as lift, HVAC and refrigeration, fire protection, and wind and solar maintainers, and industrial manufacturers in food and beverage, pharmaceuticals, medical devices and cosmetics. Owners, operations, service and maintenance managers and plant directors use it to run a stronger field operation, and their technicians use it on every job.

How does a technician use Vedae on site?

They tap or scan the Vedae tag on the equipment, which confirms they are there and opens the right installation. They ask a question in their own language and get the steps from the manual and the machine’s history, with the sources shown. They record checks on the spot and request compatible spare parts with exact codes and current stock.

Can technicians ask in a different language from the manual?

Yes. A technician can ask in their own language and get an answer from a manual written in another, with the source cited, so new and foreign hires work from the same manuals as everyone else.

Does Vedae work with our ERP and maintenance software?

Yes. Vedae DataFront™ connects your documents and drawings with live business data from systems such as SAP, Oracle, Salesforce and Microsoft Dynamics, so answers use current stock and records. Your team keeps working in the systems it already runs.

Who controls what Vedae can see and do?

You do. Access is controlled centrally, for every person and AI assistant. You define who can see what, which actions are allowed and where review or approval is required, and answers follow your approved procedures and safety steps.

Which AI models does Vedae use?

Vedae includes its own AI, ready to use. You can also connect the same company knowledge to Claude, ChatGPT or self-hosted models, and change models later.

How do we get started?

Book a 30-minute introductory call and bring one recurring field or maintenance bottleneck. We start with that application, the sources it needs and a clear way to judge the result, then grow from there.