Vedae

Field service & maintenance

AI for your office
and field teams

Answer technical questions on site. Analyse service data, prepare documents and automate recurring office work. Help leadership make faster, better-informed decisions. All using your company’s knowledge and current data.

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Vedae TouchPoint™
Lift L-014 · Engine room Customer B · Building A

The H1 indicator light is on. What does it mean, what should I do?

The manual defines H1 as a missing door-lock signal. The last maintenance visit recorded an intermittent lock contact.

Keep the lift out of service. Inspect the contact and alignment per the manual. Never bypass the safety circuit.

  • ARL-300 manual · Fault codes, p. 88
  • CMMS · Last visit: lock contact

Vedae TouchPoint™

Pick up where the
last technician left off

Scan the equipment with Vedae TouchPoint™ to see previous visits, work carried out and parts fitted. Ask questions using its manuals and service history, follow maintenance steps and record the work on site. Find compatible spare parts and check availability in the connected warehouse system.

Technician holding a phone displaying the Engine room maintenance checklist beside a Vedae QR tag

What your team can do with Vedae

Get answers across your business

Ask about completed visits, parts requests or customer balances. Vedae brings together records from your connected systems and shows the sources behind the answer.

Prepare documents for review

Use service records, customer agreements and company templates to prepare reports and renewal drafts. Your team checks the details and approves the result.

Automate recurring office work

Schedule regular reports and checks with Vedae Workflows™. Each run uses current company data and returns the result to the same conversation, ready for your team to act on.

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